Question 1

What do I need to register on Betjee? Popular

Accepted Answer

On Betjee, Register You'll need three things: an active Bangladeshi mobile number, an email address, and your correct date of birth. You must be at least 18 years old. Registration is completely free and takes just 2 minutes. Was this answer helpful? Yes No

Question 2

How many accounts can one person open?

Accepted Answer

Each individual may hold only one Betjee account. If multiple accounts are found linked to the same person, all accounts will be closed and the balance may be forfeited. This policy is in place to ensure fair and responsible betting for everyone. Was this answer helpful? Yes No

Question 3

What should I do if I don't receive an OTP after registering?

Accepted Answer

First, double-check that your mobile number is correct. If the SMS is delayed, wait 1–2 minutes and then click the "Resend" button. If it still hasn't arrived, reach out via our Live Chat or support@betjee.runto let us know. Was this answer helpful? Yes No

Question 4

Can I update my account name or personal details?

Accepted Answer

Your email, mobile number, and certain profile details can be updated from Account Settings. To change your full name, you'll need to submit a request to support along with a government-issued ID. This policy is in place to prevent fraud. Was this answer helpful? Yes No

Question 5

I want to close my account — how do I do it?

Accepted Answer

To take a temporary break Responsible Gaming page to set a cooling-off period or self-exclusion. To permanently close your account, send a request to support@betjee.run. Make sure to withdraw your balance before closing. Was this answer helpful? Yes No

Question 6

I can't log in — my account is locked. What should I do?

Accepted Answer

After 5 consecutive incorrect password attempts, your account will be temporarily locked for 30 minutes. Please try again after 30 minutes. If you've forgotten your password, on the login page Use the "Forgot Password?" link. Was this answer helpful? Yes No

Question 7

What is the minimum deposit amount? Popular

Accepted Answer

The minimum deposit at Betjee is ৳500. bKash, Nagad, Rocket, and bank transfers are all supported. Deposits are credited to your account instantly. For more details, Payment page View. Was this answer helpful? Yes No

Question 8

How long does it take to receive funds after a withdrawal?

Accepted Answer

Most withdrawals on Betjee are processed within 30 minutes. During peak hours, it may take up to 24 hours. Once you submit a withdrawal request, you can track its status directly from your account dashboard. Was this answer helpful? Yes No

Question 9

I made a deposit but the funds haven't appeared in my account — what should I do?

Accepted Answer

Please wait 5–10 minutes first. If the funds still haven't arrived, contact us via Live Chat or with your bKash/Nagad transaction ID or reference number. support@betjee.runto contact us. We'll have it resolved within 24 hours. Was this answer helpful? Yes No

Question 10

Are there any extra fees on withdrawals?

Accepted Answer

Betjee does not charge any fees on bKash or Nagad withdrawals. However, the mobile banking provider's own transaction charges may apply. For maximum withdrawal limits and terms, on the payment page Full details are available. Was this answer helpful? Yes No

Question 11

Do I need a separate bank account to make a deposit?

Accepted Answer

No, a bank account isn't required. You can deposit and withdraw using bKash or Nagad alone. All you need is a mobile internet connection, anywhere in Bangladesh. Was this answer helpful? Yes No

Question 12

How many withdrawals can I make per day?

Accepted Answer

You can generally submit up to 5 withdrawal requests per day. VIP members have a higher limit. For specific limits and conditions, Payment page View. Was this answer helpful? Yes No

Question 13

How do I claim the Welcome Bonus? Popular

Accepted Answer

Register Once your first deposit is made, a 100% bonus will be credited to your account automatically — up to ৳5,000. No separate code required. For full bonus terms, on the Bonus page Full details are available. Was this answer helpful? Yes No

Question 14

Can bonus funds be withdrawn directly?

Accepted Answer

No, bonus funds cannot be withdrawn directly. You must first meet the specified wagering requirements (rollover). For example, a 10x wager means you'd need to place a total of ৳10,000 in bets for a ৳1,000 bonus. Once the requirements are fulfilled, the full amount becomes withdrawable. Was this answer helpful? Yes No

Question 15

How do I earn a referral bonus?

Accepted Answer

Your personal referral code and link are available from your account dashboard. When a friend registers using your link and makes their first deposit, you'll automatically receive a referral bonus. There's no limit on referrals. Was this answer helpful? Yes No

Question 16

How long do I have to use a bonus?

Accepted Answer

Most bonuses are valid for 30 days. If the wagering requirements aren't met within that period, the bonus will be forfeited. The expiry date for each bonus can be viewed in your account dashboard. Was this answer helpful? Yes No

Question 17

How does the cashback bonus work?

Accepted Answer

Each week, a set percentage of your net losses is credited back to your account as cashback. The cashback rate depends on your VIP level and weekly betting volume. For full details, on the Promotions page View. Was this answer helpful? Yes No

Question 18

Where can I find Betjee promo codes?

Accepted Answer

on the Promotions page All active promo codes and offers are updated regularly. Special offers are also sent to your registered email. If you entered a referral code during registration, you may be eligible for an additional bonus. Was this answer helpful? Yes No

Question 19

Which sports can I bet on at Betjee? Popular

Accepted Answer

Betjee offers betting on 20+ sports, including cricket, football, tennis, kabaddi, badminton, and basketball. You'll also find Live Casino games, slots, poker, and virtual games. on the platform page View all options. Was this answer helpful? Yes No

Question 20

How does Live Betting work?

Accepted Answer

Live Betting lets you place bets at real-time odds while a match is in progress. Odds update every few seconds, and you can follow the score, stats, and graphical tracker all in one place. Log in and head straight to the Live section. Was this answer helpful? Yes No

Question 21

Can I cancel a bet once it's been placed?

Accepted Answer

Once a bet is confirmed, it generally cannot be cancelled. However, if a match is postponed or cancelled, all bets are automatically refunded. The Cash Out feature also lets you lock in a partial payout before the event ends, in certain situations. Was this answer helpful? Yes No

Question 22

How do odds work? What are decimal odds?

Accepted Answer

Betjee uses decimal odds. Odds of 2.50 mean that a ৳100 bet returns a total of ৳250 if you win (৳100 stake + ৳150 profit). The higher the odds, the lower the chance of winning — but the greater the reward. For more details, Betting Tips page. Was this answer helpful? Yes No

Question 23

What is the minimum bet amount?

Accepted Answer

The minimum bet at Betjee is ৳10. Maximum bet limits vary by event and market, and are displayed on screen before you place your bet. Was this answer helpful? Yes No

Question 24

When will I receive my winnings?

Accepted Answer

Once the match or event ends and your bet is settled, any winnings are instantly credited to your Betjee wallet. You can withdraw at any time after that. Was this answer helpful? Yes No

Question 25

Does Betjee share my personal information?

Accepted Answer

No. Betjee never sells or shares your personal information with third parties. Your data is used solely for account management and processing transactions. To learn more, Privacy Policy Read more. Was this answer helpful? Yes No

Question 26

How do I enable two-factor authentication (2FA)?

Accepted Answer

Log In then go to Account Settings, click on the "Security" section, and enable 2FA (two-step verification). From your next login onwards, you'll receive an OTP on your registered number. This makes your account significantly more secure. Was this answer helpful? Yes No

Question 27

I think someone is trying to hack my account — what should I do?

Accepted Answer

Change your password immediately and enable 2FA. Then support@betjee.runwith full details. Our security team will review all login activity on your account. Was this answer helpful? Yes No

Question 28

Where can I download the Betjee app? Popular

Accepted Answer

The Betjee app is available directly from our App Page available for download. Both Android APK and iOS versions are available — no app store required. Was this answer helpful? Yes No

Question 29

Pages aren't loading or the app isn't working — what should I do?

Accepted Answer

Start by restarting your phone or computer. Clear your browser cache and cookies, then check that your internet connection is stable. If you're using the app, make sure it's updated to the latest version. If the issue persists, contact support. Was this answer helpful? Yes No

Question 30

Can I place bets from a mobile browser without the app?

Accepted Answer

Yes — no app download needed. Simply visit betjee.run from your mobile browser (Chrome, Firefox) to access all features. That said, the app does offer better speed and a smoother overall experience. Was this answer helpful? Yes No

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